Services · Research & Strategy

Your research partner for the toughest problems on the roadmap.

Market entry, both ways

Your users are in a market you can't reach from your desk. I research them natively and hand you the findings in English.

Discover the potential of Korea

Enter Korea on evidence from Korean users, in their own language. I'm native, and I know the market.

  • App localization
  • Cultural reaction testing
  • Localized usability testing
  • Market-entry go/no-go interviews

Reach North American users

Korean teams going global: I read your North American users the way they read themselves, natively in English.

  • Native-English moderation
  • User interviews
  • Usability testing
  • Concept testing
  • Contextual inquiry

Building & improving

You're building or sharpening the product, and you need to know what users actually need before you commit.

Finding product-market fit

You have users. You don't yet know why they stay, why they pay, or why they leave.

  • PMF survey
  • Retention study
  • Price testing
  • User segmentation
  • JTBD interviews

Zero-to-one product building

Nothing to test yet? That's when research earns the most.

  • Problem framing
  • Concept testing
  • Usability testing
  • Design sprints
  • Design-thinking & co-design workshops

Experience optimization

The product works but it needs improvements. A diagnostic report tells you what to fix first: built from user interviews and your support tickets. Have a prototype? We diagnose on it. If not, we map the key journey.

  • Diagnostic report
  • User interviews
  • Support-ticket analysis
  • Prototype diagnosis
  • Key journey map
  • Message/positioning testing

Pricing

Bring your problem, let's chat. You'll get a fixed project quote: scope, timeline, deliverables, one number. No surprise hours.

Task-based work (moderation, interpretation, recruitment coordination) now lives under end-to-end user research, quoted per task.

Let's chat

(you'll leave with a research plan sketch, whether or not we work together)