Services · In-house UXR Setup & Training
Build a UX research practice your team can actually run.
Everyone on your team talks to users: between sprints, when there's time. Notes pile up in Slack, support tickets hint at something, and nobody has the bandwidth to put it together.
You don't need a research hire to do research well. You need the scaffolding: knowing whom to talk to, how to ask, and how to connect what users say to what your data shows. This program installs that scaffolding in your existing team.
In this program I'm your educator and advocate: the goal is that you stop needing me.
What's included
Selective, scoped to your team.
UX Research Ops setup
Recruitment pipelines, participant compensation and rewards standards, consent and ethics basics. The boring infrastructure that makes every future study 10× faster.
DIY toolkits
Reusable, customized discussion-guide templates for the studies your team runs most, so nobody starts from a blank page.
"The Great Moderator" series
Three custom training sessions that turn your PMs and designers into confident qualitative interviewers: neutral questioning, laddering, not leading the witness.
Data integration
Connect qualitative insight to your behavioral stack (e.g. Mixpanel) so your team knows what to ask and whom to screen before every study.
Who it's for
Growing startups where research demand outstrips headcount: a lean team that keeps saying "we should talk to users" and keeps not doing it, or does it and isn't sure the answers can be trusted.
Pricing
Tell me where your team is, and I'll build the program around it.
Let's chat(bring how your team makes product decisions today; we'll find the gap the program should fill first)